The Impact of Communication Challenges in a Multilingual Workforce and how to Overcome them
The lingua franca in the globalized business world is English. Therefore, large and small businesses alike have continued to invest in English language training. This is to equip their employees with the skills they need to do business in an interconnected world. Despite this, communication problems persist, resulting in a negative impact on business operations.
Why, in companies where there is a requirement to communicate with foreign colleagues, customers or suppliers, does business still suffer from communication problems, and how does this affect productivity?